​Updated 26/05/2020

4 Steps to Problem Solving

This information is sourced from the Australian Psychological Society (APS). For more information please visit www.psychology.org.au​

Following major traumatic events and natural disasters, people experience some common and often distressing reactions. These can include strong feelings of grief or anger, difficulty sleeping, or unhelpful behaviours like drinking more alcohol or arguing with people more than usual. But working on some basic coping skills can help a lot. For many individuals, these skills will be enough to enhance recovery and help tackle stressful issues. One very useful skill is problem solving.

​When required to adapt to an ever-changing global emergency, people may struggle with a variety of problems, from how to get their basic health, economic and social needs met to worrying about arguments with their partner, or struggling to supervise children adequately in a new or altered environment.
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1. Identify the problem

First, try to identify what the problem really is.  Is this your problem, or does it belong  with someone else? Is this a problem you can do something about? If not, put it aside and choose one that you can do something about. And if you’re feeling overloaded with all sorts of not-finished tasks, give yourself permission to let some problems wait till later.​

3. Brainstorming solutions

Next, think up as many  ways of achieving your goals as you can e.g., accessing a government-funded service, or seeking advice and support services.  Try writing your ideas down, and come up with lots – a range of ideas can help at this stage!​

2. Assessing the problem

If the problem is big, break it into manageable parts.  For example, if you’re facing loss of employment and need to access alternative source of income, perhaps you can break it down into manageable tasks. Decide what you’re aiming for, create a to-do list, and tick each off as achieved.​

4. Adopting a solution

The final step is to sort through the options together with those close to you, or perhaps with a case manager, and choose several that best meet your goals. Then think what you need to do to give them a go. ​